yng9 Privacy Policy
This page clearly explains how your personal data is collected, stored, and protected at yng9.
1. Introduction and Purpose
yng9 is an online gaming platform built for players in Myanmar. This Privacy Policy explains how your personal data is handled when you use the yng9.wine website and its related services ("Services").
By reading this policy, you agree that when using yng9's services, your data may be collected, stored, and processed as described here. If you do not agree with this policy, please stop using the services.
What this policy covers
- The types of personal data we collect
- How that data is collected
- What the data is used for
- Who the data is shared with
- How long the data is kept
- Your rights and choices
- How to contact us
2. Types of personal data collected
yng9 only collects data that is necessary to provide a good service and to keep players' accounts secure. This data is broken down into the following categories—
Identifiable data
This includes information collected during account registration, deposits and withdrawals, and communications—
- Name (in Burmese or English)
- Date of birth (to verify age 21+)
- Email address
- Payment-related information
Usage and technical data
This includes data automatically collected while you browse the site and play—
- IP address and computer / mobile device information
- Browser type and version
- Gaming history and payment records
- Pages visited on the site and the time of each visit
Location data
We record your general IP-based location to verify that you are in an eligible region and to ensure compliance with applicable laws. We do not collect your exact home address or GPS coordinates.
Communication data
Messages, questions, and feedback you send us via live chat or email regarding our services are recorded and retained.
3. Methods of data collection
yng9 collects personal data through three methods—
Data you provide directly
Information you fill in when registering an account, payment details you provide when making a deposit, and messages you send when contacting our support team directly.
Automatically collected data
Cookies and similar tracking technologies record browser session data, preferences, and play patterns while you use the site.
Third-party data
This includes deposit and withdrawal records sent via payment confirmations from payment providers (KBZPay, Wave Money, and AYA Pay).
Cookie Policy
yng9 uses cookies and local storage. These include session cookies (to verify login), functional cookies (to remember your language and preferences), and analytics cookies (to improve the site) — all necessary for the service to run smoothly. You can disable cookies in your browser settings, but some features may not work properly.
4. Purposes for which data is used
Collected personal data is used only for specific purposes—
- Account management — To open, verify, and update your account
- Processing payments — To securely process deposit and withdrawal requests
- Customer support — To resolve your questions, complaints, and technical issues
- Security and fraud prevention — To guard against unauthorized access, financial irregularities, and unfair play (such as multi-accounting)
- Responsible gambling support — To analyze play patterns in order to identify players in difficulty and offer appropriate assistance
- Service improvement — To improve site functionality, game selection, and platform performance
- Relevant promotions — To send yng9 promotion and bonus notifications (you can opt out at any time)
Medical Personal Information
yng9 does not request health-related personal information. Under the Responsible Gaming service, personal information entered in the self-exclusion section is used solely for that purpose.
5. Data Sharing and Disclosure
yng9 clearly explains the reasons for disclosing your personal information to third parties—
Service Providers
Data is shared with service providers such as KBZPay, Wave Money and AYA Pay only to the extent needed to process payments. They may only process data under our instructions and may not share it with third parties within that year.
Legal Requirements
When there is a valid legal request (such as a court order) or when your data must be provided to prevent money laundering, we will do so. Where possible and not prohibited by law, we will notify you in advance.
Business Transfers
In the event of a change in yng9's business ownership (merger, acquisition), personal information may be transferred, but the level of protection described in this policy must continue to be maintained.
We Do Not Sell
yng9 does not sell your personal information to any company, advertising network or data broker. This is a firm and permanent commitment.
6. Data Retention Period and Security
yng9's approach to the security and retention of your data—
Retention Period
Data is retained for as long as you use the service. After account closure, records are kept for a reasonable period as required by law and for enforcement protection. Once that period ends, data is securely deleted.
Technical Protection
- Data transmissions are protected with SSL/TLS encryption
- Payment data is encrypted and stored securely
- Access is restricted to those who need it for their work
- Annual audits are conducted to ensure no data breaches
Organisational Protection
- Staff are trained in line with data protection regulations
- Personal information access logs are maintained
- Data protection agreements are signed with service providers
- Anti-fraud protocols are followed
7. Your Personal Data Rights
Every player on the yng9 platform has the following rights regarding their personal data—
Right to Access
You can request to view any personal information yng9 holds about you.
Right to Correction
If there are errors in your data, you can request corrections through your account settings or via the support team.
Right to Deletion
After closing your account, you can request deletion of your data, except for data still within its legally required retention period.
Right to Portability
You can request an export of your personal data in a readable format. This must be requested through the support team.
Right to Restrict Processing
If you object to processing, we can suspend processing while we review the matter.
Right to Opt Out of Marketing
If you wish to stop receiving promotional and bonus notifications, inform the support team or update your account settings.
How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will handle your request as quickly as possible. Please note that we need to verify your identity — this is to protect you.
8. Protecting Players Under 21
yng9 is intended solely for players aged 21 and above. We do not knowingly collect data from anyone under 21.
If we notice that someone under 21 has registered an account at yng9, we will immediately delete their data, close the account, and arrange for any remaining funds to be withdrawn. If you have information related to this matter, please contact us at [email protected].
9. Policy Changes and Notices
yng9 may review and update this Privacy Policy from time to time. When changes are made—
- A notice will be posted in a prominent place on the website
- Registered players will be notified by email
- For major changes, the "Last Updated" date of this policy will be updated and announced
- Continued use of the platform after changes have been made will be considered acceptance of those changes
Your Data Protection Practices
Protecting your personal data outside the platform is your own responsibility. We encourage you to use a strong password, never share your login information, and contact [email protected] immediately if you notice any unexpected access to your account.
Questions About Privacy at yng9
10. Contact Us
If you have questions about this Privacy Policy, wish to make a personal data request, or need to report a data breach, please contact the yng9 support team—
- Email — [email protected]
- Live Chat — Available 24/7 — chat with us directly in Myanmar language via the live chat on the website
When submitting a data request, please include the email address associated with your account and the details of your request — this helps us process it smoothly.
Your privacy is our top priority at yng9. We protect you with SSL encryption and fair data handling practices.